Hands-on scorecarding in the higher education sector
Scholey, C. and Armitage, A. (2006) ‘Hands-on scorecarding in the higher education sector’ Planning for Higher Education Vol. 35, No. 1, pp. 31-41
The Balanced Scorecard: Beyond Reports and Rankings
Stewart, A. and Carpenter-Hubin, J. (2001) The Balanced Scorecard: Beyond Reports and Rankings Planning for Higher Education Vol. 29, No. 2, pp. 37-42
Sweet, R....
Program Evaluation: Alternative Approaches and Practical Guidelines
Worthen, B, Sanders, J. and Fitzpatrick, J. (1997) Program Evaluation: Alternative Approaches and Practical Guidelines, 2nd. edition New York: Longman