Norris, D. Lefrere, P. and Mason, J. (2006) Making Knowledge Services Work in Higher Education EDUCAUSE Review, Vol, 41, No. 5, pp. 84-100
Norris, D. Lefrere, P. and Mason, J. (2006) Making Knowledge Services Work in Higher Education EDUCAUSE Review, Vol, 41, No. 5, pp. 84-100