Lederman, D. (2009) The business of higher education Inside Higher Education, December 2
An interview with the authors of a new book:
Knapp, J. and Siegel, D. (2009) The Business of Higher Education Santa Barbara CA: Praeger
The book appears to raise some important issues about cost-effectiveness and what lessons may (or may not) be learned from business. However, be warned: it costs over $185, so maybe the publishers need a lesson on supply and demand.